Terms of Service
Welcome to Royal Soft Wash. These Terms of Service (“Terms”) govern your use of our house washing, building washing, window washing, walkway washing, solar panel washing, graffiti removal, and trash dumpster pad cleaning services (collectively, “Services”). By using our Services, you agree to be bound by these Terms. Please read them carefully.
1. Services Provided
Royal Soft Wash offers a range of exterior cleaning services designed to enhance the appearance and longevity of your property. Our services are listed on our Services page: https://www.royalsoftwash.net/services/
2. Service Agreements
By booking any of our Services, you agree to enter into a service agreement with Royal Soft Wash. The agreement will outline the specific details of the Services to be provided, including the scope of work, pricing, and any special instructions or requirements.
3. Pricing and Payment
All prices for our Services are provided in advance and are subject to change based on the scope of work and any additional requirements. Payment is due upon completion of the Services unless otherwise agreed upon. We accept various forms of payment, including credit cards, checks, and online payments.
4. Cancellations and Rescheduling
You may cancel or reschedule your service appointment by contacting us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee. Royal Soft Wash reserves the right to reschedule or cancel appointments due to weather conditions, equipment issues, or other unforeseen circumstances.
5. Satisfaction Guarantee
We are committed to providing high-quality services and strive to ensure your satisfaction. If you are not satisfied with the results of our Services, please contact us within 24 hours of service completion, and we will address any concerns and re-service the affected areas if necessary.
6. Liability and Damage
Royal Soft Wash takes great care to avoid any damage to your property during the provision of our Services. However, we are not responsible for pre-existing damage or conditions that could be exacerbated by our cleaning processes. Any claims for damage must be reported to us within 24 hours of service completion.
7. Health and Safety
The safety of our technicians and your property is our top priority. We use environmentally friendly cleaning solutions and adhere to strict safety protocols. We ask that you remove any obstacles or hazards from the work area before our arrival.
8. Privacy and Confidentiality
Your privacy is important to us. We collect and use personal information only as necessary to provide our Services. We do not share your information with third parties except as required by law or to provide the Services.
9. Changes to Terms
Royal Soft Wash reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services constitutes your acceptance of the revised Terms.
10. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us.